Last updated: December 2025
Lyepax (“Lyepax,” “we,” “us,” or “our”) operates the website https://lyepax.com (the “Site”). This Privacy Policy describes how we collect, use, store, and protect personal information obtained from users (“you,” “your”) who visit our Site, create an account, place an order, or otherwise interact with our services.
By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
1. Information We Collect
We collect information strictly necessary to operate our business, fulfill orders, and comply with legal obligations.
1.1 Personal Information
This may include, but is not limited to:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details and customization inputs
- Account credentials (if applicable)
1.2 Technical & Usage Data
Automatically collected data may include:
- IP address
- Browser type and device identifiers
- Pages visited, referring URLs, and timestamps
- Cookies and similar tracking technologies
2. Purpose of Data Collection
Your information is used for the following legitimate business purposes:
- Order processing, production, and fulfillment
- Account creation and authentication
- Customer support and communication
- Fraud prevention and transaction security
- Legal and regulatory compliance
- Website optimization and service improvement
We do not collect personal data for resale or marketing lists, and we do not engage in data brokerage.
3. SMS & TELECOMMUNICATION CONSENT (TCPA / CTIA COMPLIANCE)
By voluntarily providing your phone number to Lyepax, you expressly consent to receive transactional and security-related SMS messages, including but not limited to:
- One-time passwords (OTP) for account verification
- Order confirmations and shipping notifications
- Security alerts and account-related notices
Message frequency varies.
Message and data rates may apply.
SMS consent is not a condition of purchase.
You may withdraw your consent at any time by replying STOP to any message or by contacting us directly. For additional information regarding SMS communications, please refer to our SMS Terms, which forms an integral part of this Privacy Policy.
4. Third-Party Service Providers
We may share limited personal information with trusted third-party providers strictly necessary to operate our services, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers
- SMS and communication providers (e.g., Twilio or equivalent platforms)
These providers are contractually obligated to use your information solely for the services they provide to Lyepax and to comply with applicable privacy and security regulations.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
6. Data Security
Lyepax implements reasonable administrative, technical, and organizational safeguards designed to protect personal data. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data, subject to legal limitations
Requests must be submitted in writing to:
📧 support@lyepax.com
8. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Site constitutes acceptance of the updated policy.
9. Contact Information
For privacy-related inquiries:
📧 support@lyepax.com